Terms & Conditions
By accessing and using our platform, you agree to be bound by these Terms & Conditions ("Agreement"). Please read them carefully before proceeding.
These Terms & Conditions govern your use of our online casino services (the "Platform"), including all games and promotions available on the Platform. By registering an account or accessing the Platform in any way, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions.
You must be at least 19 years old (or the minimum age required for gambling in your jurisdiction) and physically present within our licensed territories to access and use the Platform. You represent and warrant that you meet the eligibility requirements set forth above and are allowed to gamble under the laws of your jurisdiction.
The Platform is only available for residents within our licensed territories, including Canada (particularly Ontario). We reserve the right to restrict or block access from any IP address or country if we suspect or determine that doing so is required by applicable law.
You must create a unique account for each user and not share your login credentials with anyone. You are responsible for maintaining the accuracy of your account information, including your name, email address, and contact details.
Each individual can only have one active account on the Platform at any given time. Failure to comply may result in the suspension or closure of all relevant accounts.
We reserve the right to verify your identity through government-issued documentation (such as a driver's license, passport, etc.) before allowing access to certain services, making deposits or withdrawals, or providing promotional offers.
You are responsible for ensuring that all information provided to us is accurate and up-to-date. If you suspect any errors in your account details, please contact our support team promptly.
You must maintain the confidentiality of your login credentials (username and password) at all times. Do not share these with anyone or store them unencrypted on public devices. You are responsible for any unauthorized transactions made using your account if we determine that such actions were facilitated by inadequate security practices.
We recommend changing your password regularly, especially when accessing the Platform from a public device. Keep your login credentials confidential at all times to prevent unauthorized access or use of your account.
You are not permitted to engage in any behaviour that could be considered abusive, collusive, or deceptive on our platform. We reserve the right to limit or cancel accounts if we determine that this has occurred.
Our bonuses and promotions ("Promotions") have specific terms, including eligibility requirements (which may include deposit or wagering limits), expiration dates, maximum payout caps, and restrictions on use. By accepting a Promotion or claiming it, you agree to comply with all applicable rules and terms for that particular offer.
All wagers must be placed within the relevant promotional period. The odds, stake requirements, game limitations, and wagering contributions may vary depending on the specific promotion.
We reserve the right to void any bonus or winnings if we determine that you have engaged in bonus abuse (such as exploiting system vulnerabilities) or breached our general terms and conditions in relation to promotional offers.
When making a deposit, please note that it must originate from an account held in your name. We may require verification of the source before processing withdrawals.
We reserve the right to verify the identity and location of any withdrawal recipient if requested by applicable law or as required for Anti-Money Laundering (AML) regulations.
All transactions will be subject to our review process. Please note that this may cause delays, especially where suspected fraud is identified.
We recommend that users maintain a responsible attitude towards gambling and follow all guidelines provided on the Platform for problem gamblers or self-exclusion purposes.
You can request to be self-excluded from our services at any time. We reserve the right to impose account restrictions (including temporary suspension) if we suspect that your gaming activities may cause harm to yourself or others.
We use certified Random Number Generators ("RNGs") for all games on the Platform, tested by independent third-party auditors such as eCOGRA. The fairness of our game outcomes is guaranteed.
In cases where we experience a technical failure that affects your gaming experience or prevents you from participating in an event/ promotion, please contact support for further guidance on how to proceed with the relevant activity(s) impacted by said failure.
We may suspend or close any account if there is reasonable suspicion that the user has not complied with our terms and conditions, provided such measures do not infringe upon your rights under applicable law.
Our intellectual property (including all trademarks, logos, images) remains exclusively owned by Bwin. All content on our website and mobile applications is copyrighted material and cannot be reproduced without permission from Bwin's management.
In the event that we are found liable to you for any damages or losses arising out of this agreement (excluding breach of contractual obligations), such liability shall not exceed $100 per claim, unless specifically required by applicable law.
We reserve our right to modify these terms and conditions at any time. Any changes will be effective from the moment we post them on the Platform's website or in your account login area, after which you are bound to accept such new rules upon continued usage of services.
If you have a question regarding our platform or need assistance with an issue related to these Terms and Conditions, please contact our customer support team.
These terms shall be governed by the laws applicable within Ontario. We reserve all rights under this agreement for enforcement, unless stated otherwise herein.
